Work climate in neonatology services in Level III Hospitals in times of COVID-19

Abstract

Introduction: One of the effects of COVID-19 has been reflected in the characteristics and links that determine the attitudes and behavior of healthcare and support staff.

Objective: To compare the dimensions that determine the work environment in the neonatology services of two level III hospitals during COVID-19.

Methods: The research used the hypothetical deductive method from a quantitative approach, descriptive comparative type of cross-sectional design. The Population was sampled in its entirety; 70 healthcare professionals and 21 health support professionals in the Neonatology services: 63 from the Víctor Lazarte Echegaray Hospital and 28 from the Virgen de la Puerta-EsSalud Hospital, 2020. The SCL-SPC Work Environment Scale, 2004 was applied. A model was considered multiple logistic regression and the Mann-Whitney U test.

Results: the work environment in the two hospitals was perceived as Fair; with 80.95% in the “Víctor Lazarte Echegaray hospital and 75.00% in the “Virgen de la Puerta ”. No significant differences were found in the work environment between both establishments. The dimensions of the work environment were perceived at a Regular level in both hospitals; Personal fulfillment and work involvement (55.56% and 82.14%), Supervision of the work environment (65.08% and 82.14%), Communication (60.32% and 46.43%), Conditions Labor (65.08% and 64.29%).

Conclusions: The dimensions that describe the work environment in the neonatology services of two hospitals were; personal fulfillment and communication. Significant differences were found in relation to work involvement, communication and working conditions.